24/7 live human support
Real people answer around the clock by phone and email, with no bots in the way.
Compare D Line
A RingCentral alternative priced per workspace, not per user
For small teams weighing per-user phone plans against a shared workspace price. We make D Line, and this comparison uses RingCentral's public pricing as listed on October 3, 2026.
Last updated · Competitor pricing and features as listed on RingCentral's public pricing page on October 3, 2026; they can change. Check ringcentral.com for current pricing.
At a glance
Compare the details that matter.
| Feature | D Line Base | D Line Advanced | RingEX Core | RingEX Advanced |
|---|---|---|---|---|
| Pricing model | Per workspace | Per workspace | Per user | Per user |
| Starting price | $20/workspace/month | $35/workspace/month | $20/user/month annually; $30 monthly | $25/user/month annually; $35 monthly |
| Calling | Unlimited US and Canada calling, fair use | Unlimited US and Canada calling, fair use | Unlimited domestic calling | Unlimited domestic calling |
| Business texting | $5/month per 10DLC campaign | $5/month per 10DLC campaign | 25 SMS per user/month | 100 SMS per user/month |
| Recording and AI | 2 GB rolling recordings; no transcription | Auto recording, transcription, summaries, and Ask about calls when transcription is available | On-demand recording and AVA included; automatic recording begins on Advanced | Automatic recording; conversational intelligence is an add-on |
| CRM integrations | Click-to-call from any web CRM via the Chrome extension; native Zoho, HubSpot, Salesforce, and Pipedrive on request | Click-to-call from any web CRM via the Chrome extension; native Zoho, HubSpot, Salesforce, and Pipedrive on request | Not available on Core | Available on Advanced and up |
| Team video and fax | Not listed | Team video included; business faxing on request | Video meetings and fax included | Video meetings and fax included |
| AI receptionist | Base AI agent and Advanced AI agent, each with 2,000 AI minutes/month included | Base AI agent and Advanced AI agent, each with 2,000 AI minutes/month included | Add-on starts at $39 | Add-on starts at $39 |
| Apps and desk phones | iOS, Android, desktop, Chrome extension, browser; quoted IP phones | iOS, Android, desktop, Chrome extension, browser; quoted IP phones | Desktop, mobile, and web apps; supported desk phones | Desktop, mobile, and web apps; supported desk phones |
Competitor pricing and features as listed on RingCentral's public pricing page on October 3, 2026; they can change. Check ringcentral.com for current pricing.
RingCentral and RingEX are trademarks of their respective owner. D Line is not affiliated with, endorsed by, or sponsored by RingCentral.
Unlimited, with no overage charges
Calling and texting are never billed per minute or per text. Above 5,000 minutes or 2,000 texts per user a month, we review the account with you instead of charging. Read the fair-use policy
HIPAA BAA available on request
Healthcare teams can request a Business Associate Agreement. Email support@d-line.app
Switching from RingCentral · 46 seconds
See the difference in under a minute.
Free AI call transcription for new workspaces, pre-configured IP phones, click-to-call from your CRM, and per-workspace pricing next to RingEX Core’s per-user price.
Five-person example
What a five-person team pays.
This example compares a five-user RingEX Core account with one D Line workspace. Taxes, regulatory fees, hardware, and any optional add-ons are not included.
RingEX Core
$100/mo
Five users at $20 each, billed annually.
RingEX Core monthly
$150/mo
Five users at $30 each, paid monthly.
D Line Base
$28/mo
One workspace with five numbers: one included, plus four at $2 each. Base calling is unlimited under fair use and SMS is $5/month per 10DLC campaign.
Competitor pricing and features as listed on RingCentral's public pricing page on October 3, 2026; they can change. Check ringcentral.com for current pricing.
RingCentral and RingEX are trademarks of their respective owner. D Line is not affiliated with, endorsed by, or sponsored by RingCentral.
Included or added later
Know what each plan puts in the price.
AI transcription and summaries
D Line Advanced includes about 1,000 transcription minutes and summaries. RingCentral lists Conversational Intelligence as an add-on starting at $60.
AI receptionist
The D Line AI receptionist is included on Base and Advanced, with 2,000 AI minutes per workspace per month. RingCentral lists AI Receptionist as an add-on starting at $39.
Recording and texting
Advanced includes automatic recording; SMS is $5/month per 10DLC campaign on both plans. RingEX Core lists on-demand recording and 25 SMS per user/month.
CRM, fax, and video
D Line offers click-to-call from any web CRM through its Chrome extension, with native Zoho, HubSpot, Salesforce, and Pipedrive integrations available on request. Advanced includes team video calling, and business faxing is set up on request; RingCentral lists CRM integrations on Advanced and up, and meetings on Core.
Ask about calls
When transcription is available, the D Line workspace includes a chat over call transcripts so your team can ask about those conversations.
Try it on your own network.
RingCentral publishes a 99.999% uptime SLA; D Line does not publish an SLA. Rather than making quality claims, we recommend testing calls, devices, and routing during the D Line trial.
A fair fit check
When RingCentral is still the better choice.
RingCentral can be the stronger choice for large multi-site organizations, deep Microsoft Teams calling, its listed 330+ integrations, contact-center needs, international numbers, or a published SLA.
Move your numbers
How to switch in a considered order.
Our team helps you map users, extensions, call routing, and voicemail. Keep your existing service active until the move is complete.
- 01
Gather account details exactly as RingCentral lists them and back up call logs, recordings, and messages.
- 02
Ask D Line for a porting review and map users, extensions, routing, and voicemail with our team.
- 03
Free porting: D Line does not charge to port your number in. Eligibility and timing are confirmed before the move; keep your old service active until the port completes.
- 04
Test inbound calls, messages, voicemail, and devices before cancelling the former service.
Questions
Before you choose.
Can I keep my phone numbers if I leave RingCentral?
Yes. Request a port from RingCentral; porting in to D Line is free. Eligibility and timing are confirmed before the move.
How long does porting from RingCentral take?
Timing depends on the number and its eligibility. Keep RingCentral active until the port completes, and confirm timing with the team before the move.
Is D Line cheaper than RingCentral for a small team?
It depends on your needs. With five people, RingEX Core starts at $100/month billed annually, while D Line Base starts at $20/month per workspace before extra numbers and add-ons.
Will my desk phones work with D Line?
D Line can quote pre-configured IP phones and supports popular brands such as Yealink, Fanvil, and Grandstream. Hardware is billed separately.
Are there overage charges for calls or texts?
No. Calling and texting are unlimited under our fair-use policy, with no per-minute or per-text overage charges. Fair use is 5,000 minutes and 2,000 texts per active user per month. Billing is per workspace with free unlimited users, so unusually high per-workspace usage is reviewed with you, not billed. Very high-volume teams (call centers, bulk or autodialer calling, 24/7 outbound) should contact us for a custom plan. Autodialers, robocalls, and bulk or unsolicited texting are not allowed.
Who answers when we need help?
Real people. D Line has 24/7 live human support by phone and email, on every plan, with no bots in the way.
Is there a money-back guarantee?
Yes, a 30-day money-back guarantee. If D Line is not right for your business, email support within 30 days of your first plan charge (monthly or annual) and we refund that charge in full. The $3 trial fee, metered usage (such as international calls), and one-time fees are not covered.
Try D Line for 14 days for $3.
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.