AI receptionist · Included on Base and Advanced
It answers the phone, talks with the caller, and takes it from there.
The D Line AI receptionist picks up business calls, holds a natural spoken conversation, captures what the caller needs, books appointment requests, and routes or takes a message. Base includes the Base AI agent and Advanced includes the Advanced AI agent, each with 2,000 AI minutes per workspace per month. Minutes reset every billing cycle; when they run out, calls take the normal route to your team or voicemail, with no overage charges. Need more? Add a 1,000-minute pack ($50) or Unlimited AI ($79/mo).
What it can handle
The routine calls that keep pulling people away from work.
- Answer incoming calls with a greeting you configure
- Ask why the caller is getting in touch and capture the details
- Book, reschedule, or note appointment requests for your team
- Route the caller to the right department, extension, or ring group
- Take a message and leave it with the call in your history
- Answer routine, repeated questions using information you provide
- Cover after-hours, lunch breaks, and busy periods
- Hand the call to a person whenever the caller asks
Let AI take the calls nobody has time for.
Create a D Line workspace, choose your number, and keep your team reachable wherever work takes them.